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Information Technology: Business Analysis

CampusStart DateTuition/Fees
Fredericton September 2025 (Blended Delivery) Domestic | International
MonctonSeptember 2025 (Blended Delivery)
 
Domestic | International
Saint JohnSeptember 2025 (Blended Delivery)
 
Domestic | International

Program Overview

There’s no question that information technology solutions have become the backbone of modern business processes. IT business analysts solve business problems with new IT solutions that increase efficiency and productivity of existing processes and reduce operating costs. Every day, IT business analysts are on a mission to help organizations answer the question, “how can we do things better?” If you love to work with data and technology and are excited by the thought of understanding organizations and imagining ways of getting them from where they are to where they want to be, business analysis could be your dream career.
 
In our Information Technology: Business Analysis program, you’ll develop strategic thinking and business problem-solving skills that will help you enable change and design successful operational models. You’ll learn how to analyze, identify and document a business or stakeholder’s needs and plan, manage and monitor proposed solutions to business challenges from dealing with outdated legacy systems and changing technologies to broken processes. Enroll today and build a career helping businesses and organizations operate at their best.


Duration

The requirements for this graduate certificate program may be achieved within one year of full-time study.


Admission Requirements

    Profile F

  • Any degree or diploma in Business, Information Technology, Engineering, or Computer Science.
    or
    Other combinations of education and related experience may be considered.
     


    Career Possibilities

    The role of a business analyst is constantly evolving and changing. As organizations increasingly rely on data-driven decision-making, the market for skilled data analysts will only continue to grow worldwide. And as with many careers in the technology field, employers are willing to pay well for the best and brightest minds.
     
    Graduates can expect to start as junior analysts working with information technology consulting firms, public and private sector information technology departments, or self-employed consultants. There are also opportunities to pursue specialized functions such as business continuity, which focuses on recovery strategies to ensure companies can resume operations as quickly as possible after a major disruption such as a fire or cyberattack.



    Specific Considerations

    It is highly recommended that students have a strong foundation in MS Office Suite. Students who do not have experience working with this suite of software programs, particularly MS Word, Excel, PowerPoint,and Access are encouraged to upgrade their skills through separate MS Office courses, workshops or online tutorial sites such as LinkedIn Learning, prior to beginning this program.

    The content of the program is in keeping with the International Institute of Business Analysis’® (IIBA®) Business Analysis Book of Knowledge® (BABOK®) and may prepare the student with the knowledge to become a certified Business Analysis professional® (CBAP®). Program graduates who do not have prior industry experience can expect to enter the field in a Junior Analyst capacity.

    Technology Requirements
    ÍõÖÐÍõÁùºÏ²ÊÌØÂë is a connected learning environment. All programs require a minimum specification, including access to the internet and a laptop. Your computer should meet your program technology requirements to ensure the software required for your program operates effectively. Free wifi is provided on all campuses.


    Areas of Study

    • Requirements Analysis and Design
    • Solution Assessment and Validation
    • Quality Assurance and Testing
    • Project Management
    • Strategy Analysis
    • Facilitation, Negotiation, and Decision-Making Skills
    • Business Analytics
    • Fundamentals of Information Technology and Systems
    • Business and Technical Writing


    Program Courses

    Courses are subject to change.

    This course is designed to provide students with the knowledge and skills to write business correspondence and technical documentation related to the business analysis field. Learners research, prepare, format, draft, proofread, and edit a variety of business correspondence and technical documents suited to a specific audience and purpose.  As part of this post-graduate program and course, learners are expected to arrive with a strong understanding of grammar, spelling, punctuation, sentence and paragraph structure, as well as writing style.

    This course is designed to provides the learners with the knowledge and skills to analyze data to draw business insights. It focuses on the data life cycle from pre-processing through to communicating the insights. Learners also utilize a collection of tools and methods to perform the analysis work.

    This course is designed to provide learners with the knowledge and skill to create interactive data visualizations to communicate business insights. Data Visualization is a powerful tool used to transform raw data into visual reports that communicate findings and insights distilled from the data. This course introduces best practices in data visualization and principles of designing interactive dashboards. It covers the entire life cycle of data encompassing data ingestion, transformation, summarization, visualization and publication

    Prerequisites:

    • DATA1048A
    • SYST1068A

    BA Fundamentals I introduces learners to the Business Analyst areas of responsibility through the framework of the Business Analysis Body of Knowledge® (BABOK®), created by the International Institute of Business Analysis® (IIBA®).  It addresses the BABOK® knowledge areas of: Elicitation, Planning and Monitoring, Requirements Management and Communication.  Here the learner is provided with the tools and techniques to plan business analysis activities as well as gather, manage, and communicate requirements for various solutions. This is taught in the context of both Agile and traditional environments.  

    Prerequisites:

    • PROJ1106A

    BA Fundamentals II builds upon the Business Analyst’s areas of responsibility through the framework of the Business Analysis Body of Knowledge® (BABOK®), created by the International Institute of Business Analysis® (IIBA®). It addresses the BABOK® knowledge areas of: Strategy Analysis, Requirements Analysis, Requirements Life Cycle Management and Solution Evaluation. Here the learner is provided with the tools and techniques to manage requirements, participate in system design, evaluate the performance of solutions, and perform strategy analysis.

    Prerequisites:

    • DECI1017A

    This course provides learners the opportunity to apply the knowledge and skills they have acquired in the academic setting to a workplace environment. It is an optional field experience. Under the supervision of a host agency, learners work at a level commensurate with their ability. They are assigned a mentor/ supervisor with whom they meet during their placement and to whom they submit a written report outlining and reflecting upon their field experience.
     
    Please note: The field experience may vary depending on the range of services the host provides, their expectations, and available resources.

    This course is designed to provide learners with the knowledge and skills to create an organizational change management plan. It focuses on the people-side of change and provides learners with the tools to help an organization and its people transition from a current state to a desired future state.  

    This course provides an introduction to the meaning of community service.  Students learn how community service can enhance a student’s educational experience, personal growth, employability, and civic responsibility. Students participate in one day of volunteering to enhance their understanding of civic responsibility and to help the New Brunswick Community College realize its vision of transforming lives and communities.

    This workshop introduces students to the process of finding employment. It explores the various strategies and resources available, and examines the role of social media.

    This course is designed to provide learners with the knowledge and skills to support making sound business decisions. They do this through the implementation of elicitation, facilitation, and negotiation tools and techniques.

    Project Management is the process of planning, managing, and implementing resources, within the confines of pre-defined project constraints, to achieve organizational goals and objectives. Successful completion of the targeted goal is intended to bring about positive change or value-add to an organization. The purpose of this course is to provide learners with the skills and tools to effectively manage a project using traditional waterfall process and/or agile development approaches while also considering the constraints of scope, time, and budget. Course concepts and content are applied using real-world case studies.

    A safe and healthy workplace is the responsibility of the employer and the employee. This course introduces students to the importance of working safely and addresses how employers and employees can control the hazards and risks associated with the workplace. Students will also learn about the roles and responsibilities of key stakeholders including WorkSafeNB, the employer and the employee in ensuring workplaces are safe.

    This course is designed to provide learners with knowledge of information systems (IS) to support business analysis tasks and solutions. It covers a range of IS topics including networks, servers, data bases, and software applications. Learners use this knowledge to effectively engage with business stakeholders and identify solutions that best serve the organizational needs and maximize customer satisfaction.

    This course provides learners with the with knowledge and skills to effectively plan, manage, and execute business system testing. Course concepts and content are applied using real-world case studies.

    Prerequisites:

    • DECI1017A

    Business Process Modeling is a graphical or visual representation of an organization’s processes to enable a business analyst to model current processes and apply analysis techniques to improve process efficiency. The purpose of this course is to provide learners with the skills and tools to model business processes to analyze and improve the organization's efficiency, effectiveness, and bottom line. Course concepts and content are applied using real-world case studies.

    Data models are descriptive diagrams used to capture and analyze data elements, their structure and inter-relationships. They are used in software applications that use, exchange and store data. They help support business processes such as managing data, developing and integrating information systems, and developing data repositories. The purpose of this course is to provide learners with the skills and tools to model data to analyze, design and communicate system requirements during the system development lifecycle. Course concepts and content are applied using real-world case studies.

    Use Cases are diagrams or models used to capture system requirements. Use cases describe how a user interacts with a solution or system, and how the system responds or behaves in response to that interaction. The purpose of this course is to provide learners with the skills and tools to model use cases to analyze, design, and communicate system requirements as they pertain to user interactions and system response. Course concepts and content are applied through the use of real-world case studies.

    User-interface design is the process of creating systems that are not only technically functional but also user-focused, with the emphasis on simplicity and efficiency. Here the analyst’s role is to ensure that the design serves not only the needs of the user but also the goals and limitations of the organization. The purpose of this course is to provide learners with the skills and techniques to contribute to the design of user-focused graphical or web-based interface(s). Course concepts and content are applied through the use of real-world case studies.


    NOC Codes

    11201 - Professional occupations in business management consulting
    21221 - Business systems specialists
    21222 - Information systems specialists


    External Certifications

    Information Technology: Business Analysis graduates may have an opportunity to acquire the following external certifications upon meeting the external agencies certification requirements and paying any required fees to the external agency:

    Institution: International Institute of Business Analysis (IIBA)
    External Certification: Certified Business Analysis Professional (CBAP)
    Information: For details on the application process and eligibility requirements for certification from the llBA, please visit the llBA website at or refer to the CBAP® Handbook.


    Disclaimer: This web copy provides guidance to prospective students, applicants, current students, faculty and staff. Although advice is readily available on request, the responsibility for program selection ultimately rests with the student. Programs, admission requirements and other related information is subject to change.